Care Home Manager (Permanent)

About Us

Falcon House Residential Home is a warm, welcoming, and person-centred residential care home committed to delivering high-quality care and support to our residents. We pride ourselves on creating a safe, compassionate, and homely environment where residents can live with dignity, independence, and respect.

We are now looking for an experienced and motivated CQC Registered Manager to lead our experienced and dedicated team while continuing to drive excellence in care delivery and compliance.

The Role

As the Registered Manager, you will be responsible for the overall leadership and management of the home, ensuring the highest standards of care, governance, staff performance, and regulatory compliance are consistently achieved.

You will play a key role in maintaining and improving service quality while promoting a positive culture for residents, families, and staff.

Key Responsibilities

• Oversee the day-to-day operations of the care home
• Ensure full compliance with CQC regulations and standards
• Lead, motivate, and support the staff team
• Maintain high standards of person-centred care
• Manage staff supervision, training, and performance
• Build positive relationships with residents, relatives, professionals, and external agencies
• Monitor audits, risk assessments, and care plans
• Drive continuous improvement and quality assurance initiatives
• Ensure safe, effective, caring, responsive, and well-led services

• Competitive salary of £45,000 - £46,000 per year
• Supportive and friendly working environment
• Opportunity to lead and make a genuine difference
• Ongoing training and professional development
• Career progression opportunities

• Previous experience as a Registered Manager in a Care Home (min. 2 years)
• Strong knowledge of CQC regulations and compliance requirements
• Excellent leadership and communication skills
• NVQ Level 5 in Health & Social Care (or working towards)
• Passionate about delivering outstanding care
• Ability to manage teams effectively and promote a positive working culture
• Good organisational and problem-solving skills
• Local to Hertfordshire or within a reasonable commuting distance (preferred)
• Full UK driving licence and ability to travel when required
• Excellent IT skills, including proficiency in Microsoft Office Suite.