Sales Manager (Fixed Term)

We are looking for an energetic and results-driven Sales Manager to lead our sales initiatives and expand our brand’s reach. This role is not just about managing transactions; it’s about building a community. You will be responsible for driving revenue through wholesale partnerships, corporate catering, in-store retail growth, and local events. The ideal candidate has a passion for specialty coffee, a knack for networking, and the ability to turn first-time visitors into lifelong regulars.

Key Responsibilities

• B2B & Wholesale Growth: Identify and secure new wholesale accounts with local offices, restaurants, and boutique hotels.
• Corporate & Events: Proactively pitch and coordinate catering packages for corporate meetings, workshops, and community events.
• Retail Strategy: Optimize the in-store retail section (beans, equipment, merchandise) to increase the average transaction value.
• Team Leadership: Train and motivate the front-of-house team on upselling techniques and customer engagement to ensure sales targets are met.
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• Market Analysis: Monitor local competitors and industry trends to recommend seasonal promotions and new product launches.
• Relationship Management: Maintain high retention rates by providing exceptional after-sales support to wholesale partners and VIP customers.

Uncapped Commission Structure: Earn performance-based bonuses for securing new wholesale accounts, corporate catering contracts, and meeting quarterly revenue targets.

Annual Profit Sharing: We believe in growing together. A percentage of the shop’s annual growth is distributed among our leadership team.

Milestone Bonuses: Additional rewards for reaching significant brand milestones, such as successful new product launches or expanding into new territories.

Barista & Sensory Training: Even as a manager, we want you to be an expert. We provide professional certification courses in specialty coffee brewing and tasting.

Industry Networking: Fully funded attendance at regional coffee festivals, trade shows, and hospitality networking events.

Career Advancement: Clear pathways into regional management or brand partnership roles as our operations scale.

Experience: 3+ years of experience in sales or business development, preferably within the food and beverage or hospitality sector.

Communication: Exceptional interpersonal skills with the ability to represent the brand professionally in formal business settings.

Organization: Strong project management skills, specifically with CRM tools or task management software, to track leads and follow-ups.

Passion: A genuine interest in coffee culture and the ability to explain flavor profiles and brewing methods to diverse audiences.

Drive: A self-starter attitude with a proven track record of meeting or exceeding revenue targets.